The chat support service comes with a subscription plan. On this page you can consult the available subscription plans:
29 euros = 2 requests, 6 responses per month
49 euros = 4 requests, 12 responses per month
129 euros = 12 requests, 38 responses per month
249 euros = 25 requests, 80 responses per month
The chat assistance service is independent from the videoconference session booking service with the professionals selected by Ken Scent, but guarantees you a discount on videoconference sessions.
You can use just one of the services or both, depending on your needs.